managing your platform investments is good practice.

ServiceNow, recognized globally as a leading enterprise digital workflow platform, is utilized by organizations across various industry segments. While it offers powerful capabilities that extend beyond the traditional ITSM and into other enterprise functional areas, challenges arise with adoption of the platform, multiple instances, inconsistent usage, and complex customizations. This can lead to inefficiencies and increased costs for an organization. It is essential to periodically assess the effectiveness of the ServiceNow platform in alignment with your specific needs, objectives, and experiences. Evaluating factors such as return on investment (ROI) and associated costs can provide valuable insights into the platform's performance and help optimize its utilization for maximum benefit. This proactive approach ensures that organizations continuously derive value from their investment in ServiceNow and effectively navigate any challenges that may arise

what’s involved?

The SPARC framework provides a holistic evaluation of your ServiceNow footprint based on wherever you are in your ServiceNow journey and where you want to be moving forward. It focuses on five key areas designed to derive the greatest value from your Serv

skills platform automation ROI cost
Do you have the right ServiceNow skills to support your transformation journey? Is your platform fit for use, enabling you to achieve your goals? Are you using ServiceNow capabilities to effectively achieve your automation goals? Can you measure the value of your ServiceNow program? Is your ServiceNow platform cost effective?

a multidimensional approach.

Our value management engagement focuses on three key dimensions.

  • technology

    Explore ways to enhance ServiceNow via health-scan improvements, data governance, instance consolidation, and more.

  • economics

    Identify opportunities to save via license overage reduction, utilizing idle SKUs, support cost reduction, and ROI improvement.

  • functionality

    Take greater advantage of ServiceNow’s extensive functionality, especially as it aligns with business objectives and targets. 

work with the best.

Extract full value from your ServiceNow investments — starting today! Randstad Digital is an end-to-end service provider focused on addressing your ServiceNow needs and objectives. We come to you with vast services expertise across industries. And, as a ServiceNow Premier and RiseUp partner, we are ready to support those efforts that help you achieve your goals.