a practical framework for human-led, AI-augmented change.
Every change manager is being asked to “use AI.” You’re already exploring different AI tools—ChatGPT, Microsoft Copilot, Claude and Gemini to support your work—but knowing where AI fits into your workflow is the key.
At Randstad Digital, we see AI as a valuable execution partner in change management. Integrating generative AI tools into daily workflows can help change managers streamline activities, uncover deeper insights and focus more on the human elements of transformation.
Randstad Digital’s Elevating Enterprise Change: A Practical Guide for Scaling AI-enabled OCM provides a practical framework for integrating generative AI tools into daily workflows across preparation, mobilization and sustainment.
in this guide, you’ll learn how to:
- Assign work with the Human Pilot and AI Navigator model: Understand how to structure AI-supported activities and identify where human expertise is most valuable.
- Create stronger change deliverables: Use ready-to-use prompts for communications, coaching, training content and feedback analysis.
- Match deliverable tone to your audience: Select the right tone for stakeholder communications, including empathetic, supportive, reassuring, inclusive, encouraging, transparent, professional and optimistic approaches.
- Improve your AI prompts: Discover how to use 21-word instruction targets, broad-to-narrow sequencing, role-specific prompts and prompt templates to create more relevant outputs.
